It's not a very interesting topic for Blog but it deserves it.
So far we could only create SRs and assign generic term "Technical Issue" to it.
I was creating a SR today for a customer and Oh my God!
“Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime”
Friday, November 7, 2014
WoW you can finally set the Problem Type for FDMEE Service Requests in Oracle Support
Finally, it's here.
It's not a very interesting topic for Blog but it deserves it.
So far we could only create SRs and assign generic term "Technical Issue" to it.
I was creating a SR today for a customer and Oh my God!
Would this help to speed up problem resolution? we will see :-)
It's not a very interesting topic for Blog but it deserves it.
So far we could only create SRs and assign generic term "Technical Issue" to it.
I was creating a SR today for a customer and Oh my God!
Subscribe to:
Post Comments (Atom)
WoW great news indeed! FDMEE really deserve it as I can feel that support will have to deal with many bugs and regressions!
ReplyDelete